Refunds
Last updated 9 October 2026.
You pay for Speakeasy in gold or items in game, and keys never renew by themselves, so there's nothing to cancel. Here's when you get something back.
| What happened | What you get |
|---|---|
| You can't get Speakeasy working on your PC, and you tell us within 7 days of buying | Your gold or items back, once we've tried to help |
| A game update stops Speakeasy working for more than 7 days in a row | That time added to your key |
| We stop offering Speakeasy while you still have week or month time left | Gold back for the unused time, where we reasonably can |
| You traded more than the agreed price by mistake | The extra back |
| You change your mind after your key has been sent | Nothing back |
| Your licence is ended for breaking our terms, such as sharing your key | Nothing back |
Asking for a refund
Open a support ticket on our Discord with your licence key and a short note of what's wrong. We reply within 3 days. Returns are made by trade in game, to the account you paid from.
None of this affects your statutory rights.