Refunds

Last updated 9 October 2026.

You pay for Speakeasy in gold or items in game, and keys never renew by themselves, so there's nothing to cancel. Here's when you get something back.

What happenedWhat you get
You can't get Speakeasy working on your PC, and you tell us within 7 days of buyingYour gold or items back, once we've tried to help
A game update stops Speakeasy working for more than 7 days in a rowThat time added to your key
We stop offering Speakeasy while you still have week or month time leftGold back for the unused time, where we reasonably can
You traded more than the agreed price by mistakeThe extra back
You change your mind after your key has been sentNothing back
Your licence is ended for breaking our terms, such as sharing your keyNothing back

Asking for a refund

Open a support ticket on our Discord with your licence key and a short note of what's wrong. We reply within 3 days. Returns are made by trade in game, to the account you paid from.

None of this affects your statutory rights.